Recruitment for Chat Team DCS V3 Kalmar
Job Title: Team Member for the Chat Team – Telenor's Business Customers
About the Role:
We are looking for an energetic and driven team member to join our chat team, working with Telenor's business customers. The role involves a split responsibility, where 50% of the work is done via chat and 50% is phone-based. The position includes comprehensive training in communication and customer interaction finesse, providing an excellent opportunity for professional growth in both sales and service.
Who We’re Looking For:
We are seeking someone who:
- Has drive and passion for sales, with a strong focus on customer satisfaction.
- Is goal-oriented and thrives when working towards set targets.
- Brings positive energy and contributes to the team’s enthusiasm and engagement.
- Is fluent in both written and spoken Swedish and English.
Your Responsibilities Include:
- Providing top-tier service and support via chat and phone to Telenor's business customers.
- Proactively and professionally conveying information and resolving customer inquiries.
- Targeting sales goals and customer satisfaction objectives.
- Contributing to the team’s development and aligning with the company’s values.
We Offer:
- Structured training in effective and proper communication.
- An opportunity to grow within customer service and sales while gaining valuable professional experience.
- A supportive and inclusive team environment where you can share energy and joy.
Application:
Send in your application.
Working Hours: 08:00 - 18:15
Location: Kalmar
Apply By: 2026-03-18
Contact Persons:
- Dritan Zendeli – Team Manager (Dritan.Zendeli@connect.foundever.com)
- Edmond Marku – Operation Manager Business (Edmond.Marku@Foundever.com)