Vacancy details

Cyprus | Larnaca

This vacancy is now closed

Description

Are you looking for a change? For an opportunity to work in one of Europe’s sunniest countries, or are you looking for a new adventure? Do you want to develop both personally and professionally? Then you will be glad to hear that we, at SYKES are currently looking for customer service agents for our flagship office in Cyprus!

About the position:

In this position you will be working as an English speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding: invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any sales.

For this position we offer you:

  • Competitive fixed monthly salary
  • Paid training
  • Performance bonus
  • Special discounts and offers with local restaurants, cafes, gyms and many more 

As we want you to have the best conditions to thrive and succeed with us at SYKES we will also provide:

  • Career development opportunities 
  • Modern, newly renovated and centrally located office
  • An international working environment
  • Help with local administration such as opening a bank account and immigration forms
  • Monthly SYKES activity day (exploring Cyprus)
  • Support from Team leader, HR and great colleagues!

Qualifications

To be successful in this job you must have:

  • A secondary education degree, equivalent to bachelor's degree
  • Native English language skills in both speaking and writing, conversational English skills
  • Want to work with customer service
  • Good computer skills
  • If you have previous experience in customer service or service in general we think that’s great, but it’s not a requirement for you to apply.

To thrive in this role and work environment you also have good communicational skills, the ability to multitask and see yourself as a team player who want to develop yourself.

SYKES:

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfilment centers throughout North America, Europe, Latin America, Asia and Africa. 

We hope that you would like to work for a multinational company in an international environment with colleagues and clients from all over the world!

Join to Our Multicultural team now, send in your application!