Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
Customer Service Representative in Cyprus
Ref
83009
Function
Customer Service
Location
Cyprus | Larnaca
Required language
German
Contract type
Permanent
Employment type
Full time
Closing date
18/01/2021
Description

Are you looking for a change? Would you like to work in one of the sunniest countries in Europe or are you looking for a new adventure? Then apply to us - because whether you only want to spend a year abroad, start a career or relocate completely: SYKES is always the right choice!

What awaits you in this role:

You are the voice of our clients - this includes major brands such as PlayStation, Zalando or Klarna. Which project you work for depends on our needs and your skills, of course, but since we provide both commercial and technical support, there is certainly a vacancy that suits your talents.

No matter which project you are going to work on, your task always remains the same: You answer customers' questions and give them the feeling that they are in good hands.

What we offer:

  • Comprehensive relocation package that will make your start in Cyprus easier
  • Health insurance
  • Paid training
  • Attractive bonus model
  • Generous break model
  • Free Greek and English courses
  • Discounts and offers in restaurants, cafes, gyms and much more
  • Modern, centrally located office building
  • International work environment
  • Monthly events (e.g. diving, sailing tour, go kart racing)
  • Support from team managers, our human resources department and great colleagues!

What you bring:

You will receive comprehensive on-site training from us, which will prepare you for your day-to-day work. Nevertheless, you should bring these basics with you:

  • Native spoken and written German language skills
  • Willingness to communicate
  • Experience in customer service is an advantage
  • Good organizational skills
  • Experienced handling of MS Excel
  • Work permit for Cyprus

Who we are:

Our employees support large and well-known brands worldwide to create an optimal customer experience. For this we offer commercial advice, technical support and digital solutions, tailored to a wide range of industries, sales channels and target groups. We can look back on over 40 years of experience, but we don't rest on it. We want to constantly improve and offer our clients excellent service - whether on the phone, by letter, email or in social media.