Vacancy details

Germany | Berlin
Description

SYKES is keeping up with the virtual progress, which means that we implement the complete hiring process via video conference!

For our site in Berlin we are currently looking for DUTCH speaking customer support representatives (m/f/d) who offer inbound customer service.

 

WHY YOU WILL LOVE US – our BENEFITS:

  • Fulltime employees receive:
    • 1630€ fixed salary
    • 200fixed monthly extra pay for your language skill (300€ after 6 months)
    • up to 300€ performance bonus
  • Various options for contracts – 20 to 40 hours a week
  • You will take part in a professional, paid training prior to starting your work
    You can enjoy 25 paid vacation days annually
  • We offer you opportunities for advancement within the company or project
  • The opportunity to improve/learn German with our in-house German teacher
  • Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
  • We make sure you can travel via public transport with a discount
  • We have a casual dress code, so you can bring some inspiration to the team
  • We organize many different team events throughout the year – BBQs, a big summer party, events for holidays and many more!
  • According to your needs we offer fresh fruits for free and provide affordable coffee options - additionally there are many delicious lunch and snack options to choose from, like “Hello Fresh”
  • You will get inspired by all the different cultures within the company

 

What you will do at SYKES:

  • You will answer customer requests on the phone and offer support via chat
  • You will answer to customers inquiries via e-mail

 

Who are you? -  Are you…

  • an excellent DUTCH speaker with very good English conversational skills?
  • willing to work office hours as the job demands?
  • familiar with customer service?
  • familiar with the use of a computer?
  • living in Berlin and having a valid work permit at time of hire?
  • willing to work 5 times a week or more?
  • … then we want you!

 

We are looking forward to your application!

People from various backgrounds are welcome at SYKES!