We are looking for a NORWEGIAN SPEAKING CUSTOMER SERVICE SPECIALIST to join our Budapest team who will provide a professional front and back office service function for our client’s project in line with the contractual agreements and working in compliance.
Responsibilities:
- Receiving requests from Business Partners and subcontractors in the supported language
- Providing back office administrative services
- Ensuring the invoice processing
- Receiving, categorizing and registrating work orders (master data)
- Recognizing problems
- Assist Business with inquiries on any issues relating to customer invoices
- Dealing with correspondence
- Qualifying, prioritizing cases
- Arranging necessary steps with subcontractors, liaising with local country offices, coordinators, technical teams
- Coordinating progress, interacting with customers
Desired skills:
- Fluent NORWEGIAN language knowledge
- Loves helping customers, communicates clearly and has excellent problem solving skills
- Has a strong customer service focus
- If you have some experience in customer service that’s an advantage, but we will provide you with a professional training
- Pays close attention to the details
- Enjoys learning new things and develops – adopts changes easily and be flexible
- Confident user of MS Office package
If you join us we offer you:
- Coming from abroad? We help you with a relocation package
- Competitive salary, bonuses and cafeteria benefits
- Possibility to work@home
- Stable and international company background
- Multilingual environment, native colleagues from more than 25 nationalities
- Become a member of a friendly team - a company culture where we respect our diverse and unified teams, where we are proud of our achievements
- Participate in a paid, professional training lead by our professional trainers
- Feel the good vibe in our company events or team building activities (Fruit day, Chocolate day, office massage, Christmas party, Charity cookie fair, Women’s day, Valentine’s day etc.)
- Opportunity for personal development and learning - You can develop and grow within the company as a member of our career program
- We ensure you central located fancy&modern office and casual dress code
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