Vacancy details

Hungary | Budapest
Description

We are looking for an enthusiastic HUNGARIAN SPEAKING CRM AGENT to join our Budapest Call Center, and as a part of a team provide professional back and front office service function for our client’s project - in line with the contractual agreements.

 

Your responsibilities will be the following:

  • As a CRM Agent you will responsible for handling inbound and outbound calls,  emails and online chat
  • Handling lead generation
  • Data cleaning
  • Updating customer record
  • Keep the customer informed and follow-up ongoing cases
  • Involve your customers – realise and understand their needs, provide positive experience for them, maintain and improve customer satisfaction level
  • Don’t be afraid of some administration - record all the cases to the client’s tool, follow up your answered calls and emails

 

Our desired candidate:

  • Native in HUNGARIAN  language and has conversational English language knowledge
  • Has strong communication skils, sales attitude and excellent problem solving skills
  • Has a strong customer service focus
  • If you have some experience in customer service that’s an advantage, but we will provide you with a professional training
  • Pays close attention to the details
  • Enjoys learning new things and develops – adopts changes easily and be flexible
  • Confident user of MS Office package

 

If you join us we offer you:

  • Competitive salary, bonuses and cafeteria benefits
  • Stable and international company background
  • Multilingual environment, native colleagues from more than 20 nationalities
  • Become a member of a friendly team - a company culture where we respect our diverse and unified teams, where we are proud of our achievements
  • Possibilty to work from home
  • Participate in a paid, professional training lead by our professional trainers
  • Feel the good vibe in our company events or team building activities (Fruit day, Chocolate day, office massage, Christmas party, Charity cookie fair, Women’s day, Valentine’s day etc.)
  • Opportunity for personal development and learning - You can develop and grow within the company as a member of our career program
  • We ensure you central located fancy&modern office and casual dress code

 

Fore more information check us on Facebook too and watch our video!