Vacancy details

Germany | Berlin

This vacancy is now closed


Please note that the entire application process happens virtually. The training will take place from home, just like the actual job. After the current Covid-19 situation you will work from center.

WE ARE SYKES and this is what we do:

We are an outsourcing company, which delivers customer service for international market leaders. We provide inbound call support, combined with new media platforms and email support. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.

In other (and much less) words, we offer customer support services for different clients :)


  • an excellent SPANISH speaker with very good English conversational skills?
  • willing to work flexible hours as the job demands? (our opening times 10:00 – 22:00, mon-sat)
  • familiar with customer service?
  • having control over your computer …?
  • living in Berlin and having a valid work permit at time of hire?
  • willing to work 5 times a week?
  • able to start as soon as June 2st?

… then we want you!


  • we offer you opportunities to grow within the company or project. We all started as agents :)
  • you will get professional trainings, so you won´t feel lost
  • you will get a secure job in an international company
  • our contracts differ between 20-40 hours, you can decide
  • we offer a set salary of gross €1630
  • we´ll top that up with €100 language bonus
  • also, you will get a performance bonus
  • we´ll have a German teacher in house
  • you can enjoy 25 annual vacation days
  • during the whole year we´ll have team events
  • a casual dress code; bring some inspiration to the team
  • there are different tasteful lunch and snack options, like Hello Fresh
  • we make sure you can travel via public transport with a discount
  • you will get inspired by all the different cultures within the company
  • according to your needs we have coffee, fruits and gym discounts


From our modern call-center in the center of Kreuzberg, we are looking forward receiving your application! Big Hug Jenn, Henni and Marlon.