Vacancy details

This vacancy is now closed

Vacancy title
Dutch Technical Support Adviser
Ref
53778
Function
Operations
Location
Egypt | Cairo
Required language
Dutch
Contract type
Permanent
Employment type
Full time
Closing date
07/04/2020
 
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Description

About the Job 

  • As a SYKES Technical Support Representative, you are responsible for acting as a liaison between customers and the client
  • You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable
  • Document customer interactions effectively

Work Conditions:

  • Fixed Morning Shift
  • Fixed Days off
  • Transportation from Maadi Metro Station 
  • Social and Medical insurance
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