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Vacancy details
Egypt | Cairo
Sitel Group & Sykes are now Foundever™
This vacancy is now closed
Vacancy title
Dutch Technical Support Adviser
Ref
53778
Function
Operations
Location
Egypt | Cairo
Required language
Dutch
Contract type
Permanent
Employment type
Full time
Closing date
07/04/2020
Description
About the Job
As a SYKES Technical Support Representative, you are responsible for acting as a liaison between customers and the client
You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable
Document customer interactions effectively
Work Conditions:
Fixed Morning Shift
Fixed Days off
Transportation from Maadi Metro Station
Social and Medical insurance