Are you the go-to person your friends and family use when their phone or tablet gives up? Are you also interested in working in a young environment, handling customers and delivering world class customer support?
Great! Then we believe you would be a great fit to our ever-growing team at Huawei!
In your role as a Customer Service Representative you will, as a part of our growing team, help Huawei consumers with information about products, technical support and other customer-service oriented questions.
In your role you are good at coaching and guiding consumers to the right solution.
Our focus is to create a positive experience to our customers by providing a personal and warm support experience where we go the extra mile.
We offer customer support through inbound calls, email, chat and social media.
At SYKES there are great opportunities to develop and make career. We give you a flying start followed by training, coaching and personal & professional development. Through clear goals you work together with your colleages in an energic team to create world class customer service.
We offer:
- A young, energic and motivating workplace that values personal engagement.
- A thorough training when you start your employment as well as individual coaching meetings and development plans.
- An international environment with great career opportunities.
At SYKES, attitude and personal fit is more important than previous work experience. Therefore we have no demands on previous employments when we look for future customer service representatives. However, in order to apply for this job you need to fit the following requirements:
- Manage English and Swedish verbally, and written.
- Have a basic understanding for the Norwegian language.
- Have good communication skills.
- Driven by providing good service and a good customer experience.
- Have a basic understanding of computers, tablets and mobile phones.
- Like to work towards clear goals.