Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.
To learn more, visit us at www.sykes.com
We are looking for the following professionals
to join our Budapest Call Center:
GERMAN speaking Customer Associates for Panasonic support team
Interested in giving technical support for Panasonic users?
Develop your technical skills, become a specialist of Panasonic devices and participate special practical trainings?
Would like to work with your German language knowledge?
As a Customer Service Associate you will have to provide a professional front office service function for Panasonic users in line with the contractual agreements. Your tasks will be answering incoming phone calls, e-mails and providing technical support in your specialised technology field.
What we offer:
- Fringe benefit system, which contains quarterly bonus
- Paid training and later on you can specialise in any field of the consumer electronics
- Career development opportunities
- Company and team building activities, events, parties, monthly „Best Agent” award with various gifts
- Team breakfast monthly
- Paid relocation
- Hands-on technical experience with the Panasonic products which you can also take home if you want to test it
Desired skills:
- Fluent in GERMAN, enjoy speaking and helping people
- Very good communication skills
- Excellent problem solving skills
FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY!