Sitel Group & Sykes are now Foundever™

Vacancy title
Danish Speaking Customer Care Agent for Gaming Client
Ref
144411
Function
Customer Service
Work Model
On-Site
Location
Cyprus | Larnaca
Required language
Danish, English
Contract type
Permanent
Employment type
Full time
Closing date
31/10/2025
Description

Are you interested in working in one of Europe's sunniest countries and at the same time developing both professionally and on a personal level? Do you want to strengthen your CV while creating memories for life? Welcome to us on the wonderful Mediterranean island of Cyprus!


Looking for a new adventure where you have the opportunity to work with customer support and your personal interest in GAMING? Do you want to develop both personally and professionally? Then we have the perfect role for you!

As we understand that moving abroad is a big step, we want you to feel confident throughout the process and therefore help you to settle in Cyprus. We offer relocation packages, which means that we help with accommodation and flight compensation. We are with you all the way and also help with contact with local authorities and banks. The office you will work at consists of dedicated and forward-thinking colleagues who are passionate about delivering customer service at the highest level. The group describes themselves as each other's "Cyprus family" and spend their free time experiencing Cyprus through fun activities and socializing - regardless of the day of the week!

If there is one thing we can promise, it is that after your time with us, you have not only grown as a person, but also gained an experience for life!

About the job:

In this position, you will work as a customer service representative for an international GAMING company, for the Danish market. Your job will consist of helping customers both by phone and email. You will answer questions regarding the game console, subscriptions, simple technical questions and payments. The most important task is to provide the customers with a good experience and leave them with a positive feeling. No sales are involved in this role.

For this position, we offer you:

  • Fixed monthly salary with advantageous bonus system
  • Paid training and on-boarding
  • Relocation package incl. accommodation and flight compensation
  • Beneficial tax system with 0% income tax up to €19,500/year.
  • Special discounts and offers for local restaurants, cafes, gyms and much more.

As we want you to have the best conditions to thrive and succeed with us, we will also provide:

  • Development opportunities
  •  A modern, newly renovated and centrally located office
  • An international work environment
  • Assistance with all administration such as opening a bank account and migration
  • Monthly activity days (explore Cyprus)
  • Support from Team Leaders, HR and fantastic colleagues.