Are you passionate about communicating with people? Are you looking to work abroad for a reputable client, growing professionally while gaining experiences and memories to last a lifetime? Do you consider yourself to be a friendly, helpful person with excellent problem-solving skills? Then we at Foundever are looking for you to join our multicultural office in Cyprus!
About the position:
In this position you will be working as an Swedish speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by email (and to some extent, phone calls) with complaints regarding: invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. You will not be doing any sales.
For this position we offer you:
- Competitive fixed monthly salary
- Paid training
- Performance bonus
- Special discounts and offers with local restaurants, cafes, gyms and many more
- Only office hours, Mon-Fri (09:00-17:45)
- No sales!
As we want you to have the best conditions to thrive and succeed with us at Foundever we will also provide:
- Career development opportunities
- Modern, newly renovated and centrally located office
- An international working environment
- Help with local administration such as opening a bank account and immigration forms
- Support from Team leader, HR and great colleagues!
Qualifications
To be successful in this job you must have:
- Native Swedish and English language skills in both speaking and writing.
- Want to work with customer service
- Good computer skills
- Clean criminal record, and no ongoing debts or previous problems with Kronofogden
- If you have previous experience in customer service or service in general we think that’s great, but it’s not a requirement for you to apply.
To thrive in this role and work environment you also have good communication skills, the ability to multitask and see yourself as a team player who strive for personal and professional development.
Join Our Multicultural team now, send in your application!
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.