You love communicating with other people and are a helpful, friendly person? Then we are looking for you as an ENGLISH-speaking Customer Service Representative (m/f/d) for Foundever!
Start: 29.07.2024 | Location: Berlin-Kreuzberg | Weekly hours: 20 - 40 h
Working hours: Mon - Su between 2 PM- 10:45 PM
Salary: 2.152 - 2.352 €/month (Fixed salary 2.152 €/month at 40h/week + performance bonus up to 200 €/month)
Your benefits:
- Permanent position with 27 - 30 holiday days (depending on length of service) + special leave for private occasions
- Number of hours per week that suits your life: 20, 25, 30, 35 or 40 hours per week possible!
- Employee benefits with added value: exclusive shopping discounts, bike leasing, maximum capital-forming benefits (€40/month), company pension scheme, subsidy for job ticket, tax-free voucher card with regular top-ups for attendance + company anniversaries, and much more
- Get to know your team better at our summer parties!
- Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally
- We have great people working for our good: MaxPerts, Works Council + Representative Council for Severely Disabled Employees + Diversity Team
- Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (global wellness programme, own fitness app, discounts at Wellhub, etc.)
- Sustainability: We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
- International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)
- Optional German language classes
Your new tasks:
- Answering English and German/French/Italian/Spanish customer queries on the phone
- Help with technical questions about our products
Your qualifications:
- Fluency English (C2-level) and very good knowledge of German/French/Italian/Spanish
- Flexibility in terms of working hours
- Already knowledge of customer service
- Valid work permit and residence in Berlin
- Willingness to work 5 times a week
Sounds like the right job? Take your chance and apply now!
This is what you can expect from us after you have applied:
- our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
- after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
- if all these steps are positive, we will welcome you with a permanent position! https://vimeo.com/802670022/a7659113f4
Do you have any further questions?
You can reach us between 09:00 AM - 05:00 PM at 01733296177 or by e-mail blanka.dybioch@foundever.com
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever™! https://vimeo.com/869123333/8b58d2ed9e
We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as people from the LGBTQIA+ community. All people are welcome at Foundever™! Where are you staying?