Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
Customer Service Agent
Ref
143487
Function
Customer Service
Work Model
Work from Home
Location
Cyprus | Larnaca
Required language
Greek
Contract type
Permanent
Employment type
Full time
Closing date
12/07/2024
Description

DEAL CANDIDATE:

- Fluent proficiency & comprehension in Greek & have a good understanding of English.

- Experience in customer service-oriented industry.

- Experience with Microsoft Office products and various call center support tools.

JOB RESPONSIBILITIES:

- Responding to inventory management inquiries.

- Contacting lodging partners to resolve issues (questions, changes etc.)

- Proactively call lodging partners to resolve any anticipated future issues.

- Contacting guest based on requests received for lodging partners.

- Providing supplier self-service support and maintenance.

- Maintaining strong vendor relations with a positive attitude and outgoing nature.

- Adhering to defined procedures, standards and performance expectations.

IN EXCHANGE, WE WILL OFFER:

- Professional development through training programs -> modern technologies and customer management.

- Exposure to a multicultural and multilingual environment.

- Coaching opportunities.

- Real possibilities of career development.

- Attractive salary package and medical benefits

- A modern, dynamic and friendly working environment.

Foundever Cyprus is an equal opportunities employer.