Every moment can have great meaning for each of us. By creating many positive moments for each other, we can make a big difference and actively improve our own employee experience.
Create your best moments - with Foundever!
We are currently looking for DUTCH speaking Call Center Agents (m/f/d) working from HOME.
What we offer you:
- Fixed salary of €2080/month gross + Language bonus of €200/month + performance bonus of up to €200/month + 30€net/month to cover your internet/electricity bills for working from home (fulltime employees receive)
- Various options for contracts – 20 to 40 hours a week
- 25 days of holiday + special leave whenever you need it (your own wedding, birth of a child, relocation).
- Many of our employees already work in home office - soon you will too!
- Many employee benefits await you, such as e-bike leasing, exclusive shopping discounts, capital-forming benefits, subsidy for the job ticket and much more
- You also have the option of a company pension scheme
- Internal development opportunities: 84% of our employees make a career with us!
- Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.)
- With a paid training, you are well ready for your work with us.
- Sustainability - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
- Explore the world with our international career opportunities
- If you are interested in increasing your German skills, you can take part in optional German language classes
These are your new tasks:
- You advise our DUTCH speaking customers via phone and email
- You increase customer satisfaction by solving requests promptly and competently
You have exactly what we need:
- Fluency in Dutch and English
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- You enjoy learning and adopt knowledge easily
- You are empathetic and socially competent
- A broadband connection (DSL, VDSL or cable connection) and an Internet connection with the speed of 16 Mbits/s downstream and 1 Mbit/s upstream
- Your computer needs to be directly connected to a router. It needs to support NAT (Network Address Translation), provide a firewall component, and must be connected to the home network by IPv4
- A separate, quiet and background noise-free room ans a comfortable and ergonomic furniture
Sounds like the right job for you? Then take your chance now and apply right here!
We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. All people are welcome at Foundever! Where are you staying?
See what awaits you here:
https://vimeo.com/802670022/a7659113f4
Foundever ™ keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
About Foundever ™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.