Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
Technical Project / Customer Support Representative / DANISH / inbound
Ref
141930
Function
Customer Service
Work Model
Hybrid
Location
Germany | Berlin
Required language
Danish, English
Contract type
Permanent
Employment type
Full time, Part time
Closing date
09/06/2023
Description

Foundever ™ keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in Berlin we are currently looking for DANISH speaking Call Center Agents.

WHY YOU WILL LOVE US – our BENEFITS:

  • Fulltime employees receive:
    • 2080€ / month fixed salary
    • 200€ language bonus
    • up to 200€ performance bonus
  • Various options for contracts – 20 to 40 hours a week
  • You will take part in a professional, paid training prior to starting your work
  • We offer you opportunities for advancement within the company or project
  • The opportunity to improve/learn German with our in-house German teacher
  • Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
  • We make sure you can travel via public transport with a discount
  • We have a casual dress code, so you can bring some inspiration to the team!
  • According to your needs we offer coffee and fruits, and there are also many delicious lunch and snack options for you, like “Hello Fresh”
  • You will get inspired by all the different cultures within the company

 

What you will do at SYKES:

  • You will answer customer & business requests on the phone.
  • You will help customers with pre sales and after sales.

 

Who are you? -  Are you…

  • an excellent DANISH speaker with very good English conversational skills?
  • willing to work flexible hours as the job demands?
  • familiar with customer service?
  • having control over your computer?
  • living in Berlin and having a valid work permit at time of hire?
  • willing to work 5 times a week?

… then we want you!

 

We warmly welcome people with disabilities.

 

About Foundever ™  

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.