Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
Customer Support Representative /Payment Solutions
Ref
141898
Function
Customer Service
Work Model
On-Site
Location
Cyprus | Larnaca
Required language
English
Contract type
Permanent
Employment type
Full time
Closing date
11/12/2023
Description

Our company offers customer service solutions, tailored to the unique needs of our clients. Customer service is not a department, it’s a passion, and that is why we take pride in our performance and love to help people from all over the world.

 

Our e-finance client is expanding, and we are looking for ideal candidates.

Our ideal candidate should have the below traits:

·         Is English native/fluent,

·         Is a friendly and positive team player,

·         Is service oriented and has great interpersonal skills

·         Has strong communication and problem-solving skills

  • Good computer skills

 

Are you our ideal candidate? Wanna know more about this vacancy?

Well, keep reading!! 😊

 

What would my responsibilities be

In this position you will be working as an English-speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any sales.

 

What will the company offer me?

  • Competitive fixed monthly salary
  • Paid training
  • Performance bonus
  • Special discounts and offers with local restaurants, cafes, gyms and many more 

 

What else?

  • Career development opportunities 
  • Modern, newly renovated, and centrally located office
  • An international working environment
  • Help with local administration such as opening a bank account and immigration forms
  • Monthly Foundever activity day (exploring Cyprus)
  • Support from Team leader, HR and great colleagues!

 

 

Join Our Multicultural team now, send in your application!