Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
Customer Support Representative/ FRENCH / Home Office
Ref
141359
Function
Customer Service
Work Model
Work from Home
Location
Germany | Berlin
Required language
English, French
Contract type
Permanent
Employment type
Full time
Closing date
25/11/2022
Description

SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For Home Office we are currently looking for FRENCH speaking customer support representatives (m/w/d) who offer inbound customer service.

 

WHY YOU WILL LOVE US – our BENEFITS:

Fulltime employees receive:

  • 2080€ / month fixed salary
  • up to 200€ / month performance bonus
  • You will take part in a professional, paid training prior to starting your work
  • You can enjoy 25 paid vacation days annually
  • We offer you opportunities for advancement within the company or project
  • Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
  • We organize many different team events throughout the year – BBQs, a big summer party, events for holidays and many more!
  • You will get inspired by all the different cultures within the company

 

What you will do at SYKES:

  • You will answer customer requests on the phone and offer support via E-mail
  • You will help customers with their technical questions and troubleshooting with a specific device 

 

Who are you? -  Are you…

  • an excellent FRENCH speaker with very good English skills?
  • willing to work flexible hours as the job demands? our opening times are office hours
  • familiar with customer service?
  • having control over your computer?
  • willing to work 5 times a week?
  • able to start 28th of November?

… then we want you!

 

We are looking forward to your application!

People from various backgrounds are welcome at SYKES!

 

SYKES is now a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.

 

Learn, Lead & Grow at Sitel Group®!

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.