COMPANY DESCRIPTION
SYKES is now part of Sitel Group. As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe, we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages.
Learn more at www.sitel.com
JOB DESCRIPTION
- Manages remotely the full recruitment and selection process for roles/accounts based in the Netherlands – from sourcing activities, phone screening, interviewing, administer tests to offering
- Provides Recruitment support to accounts where she/he is specialized, including creating and managing a recruitment strategy to address specific needs
- Ensures the reporting of progress and status of the open vacancies to key stakeholders.
- Has initiatives around the company’s employer branding and continuously identifies the most efficient sourcing channels and job boards
- Analysis and reporting of conversion rates based on sources and steps of the process
- Builds partnerships with key stakeholders in operations, support departments and local/regional HR
Join our team and we will offer you:
- professional development through training programs
- exposure to a multicultural environment
- exposure to the HR EMEA and the Global Team of Operations
- coaching opportunities
- real possibilities of career development
- attractive salary package and medical benefits
- a modern, dynamic and the friendliest working environment you will ever find in a multinational company :)
IDEAL CANDIDATE
- Bachelor’s degree (ideally in Psychology) would be a plus
- Previous experience in recruitment would be a plus; ideally in a fast paced environment and recruitment volumes
- Really strong English skills
- A working knowledge of MS Office
- Has a strong focus on delivering results, while considering people the most valuable asset
- Excellent communication skills, building relationships skills and the ability to remain composed in all situations
- Focused on details and good planning skills
- Ability to work on own initiative, be creative, and under pressure to achieve deadlines and KPI’s
- Flexibility to adapt to a continuously changing environment
- Team player