SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
For our site in Berlin we are currently looking for a Norwegian speaking customer support Agent.
WHY YOU WILL LOVE US – our BENEFITS:
35 hours per week:
-
- 1586€ / month fixed salary
- 200€ / month fixed monthly extra pay for your language skill (increases to 300€ after probation period)
- up to 300€ / month performance bonus
- You will take part in a professional, paid training prior to starting your work
- You can enjoy 25 paid vacation days annually
- We offer you opportunities for advancement within the company or project
- The opportunity to improve/learn German with our in-house German teacher
- Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
- We make sure you can travel via public transport with a discount
- We have a casual dress code, so you can bring some inspiration to the team!
- We organize many different team events throughout the year (duing non- Covid times :( ) – BBQs, a big summer party, events for holidays and many more!
- You will get inspired by all the different cultures within the company
What you will do at SYKES:
- You will answer customer requests on the phone and E-mail
- You will help customers with questions regarding technical products (This is just assistance, no Sales, no Commision)
Who are you? - Are you…
- an excellent Norwegian speaker (Near Native+) as well as a fluent English speaker?
- willing to work flexible hours as the job demands? (our opening times Mo-Fri office hours)
- familiar with customer service?
- having control over your computer?
- living in Berlin and having a valid work permit at time of hire?
- willing to work 5 times a week?
- able to start August 22nd?
… if you answered YES to all questions then we want you!
We are looking forward to receiving your application!
People from various backgrounds are welcome at SYKES!
WE ARE SYKES and this is what we do:
We are an outsourcing company which delivers customer service for international market leaders. We provide inbound call support, combined with new media platforms and email support. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.