Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
Recruitment Coordinator
Ref
140278
Function
Recruitment
Work Model
Hybrid
Location
Egypt | Cairo
Required language
English, French, German, Italian
Contract type
Permanent
Employment type
Full time
Closing date
20/06/2022
Description

PURPOSE OF JOB

As a Recruitment Coordinator you will focus on facilitating the flow of candidates through the recruitment process. Your job begins when applicants first respond to a job opening and ends when the position is filled. You will work closely with a Recruitment Specialist to guide the best candidates through the interview and hiring process.

Key Responsibilities 

  • Screen, validate and interview candidates for potential hiring
  • Schedule candidates for assessments and follow up as necessary
  • Use Recruitment Tools to maintain a complete record of interviews and new hires
  • Following up with candidates and updating Kallidus & other trackers where applicable
  • Sending required follow up emails and text messages
  • Supporting candidates with assessments & daily activities
  • Build positive candidate experiences
  • Overseeing and managing assessments phase
  • Contact past applicants for new job opportunities
  • Build positive candidate experience

CORE COMPETENCIES

Communication

  • Promote a positive image for SYKES
  • Create and maintain effective working relationships with all colleagues

Focus on customer

  • Accurately identifies customer requirements, expectations, and needs

Results Orientation 

  • Demonstrates a strong sense of ownership and a commitment to achieving meaningful results

Confidentiality

  • Deals with confidential information
  • Precise with the received information
  • Keep hold of information

 Interpersonal skills and Teamwork

  • Solicits the input and involvement of others
  • Develops rapport, trust and Confidentiality

EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED

  • At least 3 months call centre experience is essential

Skills Required:

  • Fluency in the English/German/French/Italian language (C1-C2)
  • Very good command in the English language
  • Team player
  • Ability to prioritise and multitask on daily basis
  • Ability to work under pressure and within a changing environment
  • Excellent communication and customer service skills
  • Negotiation Skills

SECURITY COMPLIANCE

Employees are required to maintain compliance with SYKES safety, security, and privacy programs.  Responsible for being an active participant in the SYKES safety, security and privacy programs to protect SYKES' business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all SYKES' employees.

ETHICS COMPLIANCE

SYKES is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies.  Employees are encouraged to observe the highest standards of professionalism at all times and are expected to adhere to SYKES policies on ethics and integrity.