SYKES keeps up with the virtual progress, which means that we implemented the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
For HOME OFFICE we are currently looking for Czech speaking customer support representatives (m/w/d) who offer inbound customer service.
WHY YOU WILL LOVE US – our BENEFITS:
- Fulltime employees receive:
- 1670€ fixed salary
- 100€ fixed monthly extra pay for your language skill
- up to 300€ performance bonus
- Various options for contracts – 20 to 40 hours a week
- You will take part in a professional, paid training prior to starting your work
- Weekends off!
- You can enjoy 25 paid vacation days annually
- We offer you opportunities for advancement within the company or project
- Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
- We organize many different team events throughout the year – BBQs, a big summer party, events for holidays and many more!
- You will get inspired by all the different cultures within the company
What you will do at SYKES:
- You will answer customer requests on the phone and offer support via chat
- You will help customers with settling their accounts, payment in instalments, returns, and other payment related requests
Who are you? - Are you…
- an excellent CZECH speaker with very good English conversational skills?
- willing to work office hours as the job demands? (our opening times 8:00 – 18:00)
- familiar with customer service?
- having control over your computer?
- willing to work 5 times a week?
- able to start on November 1st?
… then we want you!
We are looking forward to your application!
People from various backgrounds are welcome at SYKES!
SYKES is now a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.
Learn, Lead & Grow at Sitel Group®!
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.