Sitel Group & Sykes are now Foundever™

This vacancy is now closed

Vacancy title
HCM Training Lead
Ref
101146
Function
Global Operations
Location
Romania | Flexible
Required language
English
Contract type
Permanent
Employment type
Full time
Closing date
26/06/2021
Description

GENERAL PURPOSE:
We are on the hunt for a certified and experienced Trainer to help our employees develop their skills and knowledge for a large global scale HCM implementation. Your goal as the Trainer will be to partner with our implementation partner to develop material for the various targeted audiences and work with the various global teams to organize and conduct training sessions. The ideal candidate should be a great communicator that is highly organized, proficient in time management and possess excellent public speaking skills.

EDUCATION AND/OR EXPERIENCE:
As the HCM implementation training lead you must have a bachelor’s degree in business, HR, Education, or a related field. Proven experience designing and developing training programs with a minimum of 4-6 years of experience in a training delivery position; specifically global delivery as part of SaaS solution. Or 10+ years of equivalent experience.

QUALIFICATIONS:
Impressive communication, presentation, and interpersonal skills.
A minimum of 4-6 years of proven experience in a training position, specifically large global SaaS implementations; HCM preferred.
Solid knowledge of the latest corporate training techniques and delivery tactics in face to face and remote environments for both delivery and receipt of training.
Excellent time management and organizational skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Liaise with regional training managers to determine training needs for HCM platform and implementation.
Partner with implementation HCM vendor to develop content and material for various audiences.
Design and build training materials that meet intended objectives.
Partner with global training, communications and change management teams to develop and lead effective training workstream plans as part of overall project plans.
Plan and implement an effective training curriculum for the ongoing training and readiness of HCM implementation.
Oversee and direct seminars, workshops, individual training sessions, and lectures.
Prepare hard copy training materials such as module summaries, videos, and presentations.
Develop monitoring systems to ensure on going HCM training needs are be identified and supported.