SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
For our site in Berlin we are currently looking for ENGLISH speaking Call Center Agents.
WHY YOU WILL LOVE US – our BENEFITS:
Fulltime employees receive:
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- 1812€ / month fixed salary
- 100€ language bonus and up to 300€ performance bonus
- Various options for contracts – 20 to 40 hours a week
- You will take part in a professional, paid training prior to starting your work
- We offer you opportunities for advancement within the company or project
- The opportunity to improve/learn German with our in-house German teacher
- Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
- We make sure you can travel via public transport with a discount
- We have a casual dress code, so you can bring some inspiration to the team!
- According to your needs we offer coffee and fruits, and there are also many delicious lunch and snack options for you, like “Hello Fresh”
- You will get inspired by all the different cultures within the company
What you will do at SYKES:
You advise our English speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently.
Who are you? - Are you…
- an excellent English (native or near native) speaker?
- willing to work flexible hours as the job demands?
- familiar with customer service?
- having control over your computer?
- living in Berlin and having a valid work permit at time of hire?
- willing to work 5 times a week?
… then we want you!
We warmly welcome people with disabilities.
SYKES is now a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.
Learn, Lead & Grow at Sitel Group®!
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.