SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
For our site in Berlin we are currently looking for Finnish speaking customer support Agents
WHY YOU WILL LOVE US – our BENEFITS:
35 hours per week:
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- 1586€ / month fixed salary (1820€ from 1st of October)
- 200€ / month fixed monthly extra pay for your language skill (increases to 300€ after probation period)
- up to 300€ / month performance bonus
- You will take part in a professional, paid training prior to starting your work
- You can enjoy 25 paid vacation days annually
- We offer you opportunities for advancement within the company or project
- The opportunity to improve/learn German with our in-house German teacher
- Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
- We make sure you can travel via public transport with a discount
- We have a casual dress code, so you can bring some inspiration to the team!
- We organize many different team events throughout the year (duing non- Covid times :( ) – BBQs, a big summer party, events for holidays and many more!
- You will get inspired by all the different cultures within the company
What you will do at SYKES:
- You will answer customer requests on the phone and E-mail
- You will help customers with questions regarding technical products from a very known brand (This is just assistance, no Sales, no Commision)
Who are you? - Are you…
- an excellent Finnish speaker (Near Native +). As well as a fluent English speaker?
- willing to work flexible hours as the job demands? (our opening times Mo-Fri office hours)
- familiar with customer service?
- comfortable with computers?
- living in Berlin and having a valid work permit, if applicable, at time of hire?
- willing to work 5 times a week?
… if you answered YES to all questions then we want you!
We are looking forward to receiving your application!
People from various backgrounds are welcome at SYKES!
SYKES is now a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.
Learn, Lead & Grow at Sitel Group®!
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be